Support

Need help with the FuelLog app? Contact us by email.

What to include when reporting an issue

• phone model;
• Android version;
• app version;
• a short issue description;
• steps that led to the issue;
• a screenshot, if useful and if it does not contain sensitive data.

FAQ

Are photos uploaded to the cloud?

In the current version, Cloud Backup (PRO) does not upload physical photos. Photos remain local on the device. They are included in a manual ZIP backup or export only when you create that backup or export yourself.

How does receipt OCR work?

OCR analysis runs locally on the phone using Google ML Kit. Receipt photos are not sent to a FuelLog server for OCR.

How does voice input work?

Voice input uses the phone's system speech recognition. FuelLog does not store audio or send it to its own backend; only recognized text or values confirmed by the user are inserted into the form.

What is included in a backup?

A manual ZIP backup may include local app data and attached photos. Cloud Backup stores database history without physical attachment photos.

How can I request data deletion?

See the Account and data deletion page.

Are PRO features paid during testing?

During testing, features marked as PRO may be available to testers for free. If they are paid in production, the price and scope will be clearly shown in the app or on Google Play.